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Shopping & Delivery

Delivery

S-Trend delivers to most international destinations. S-Trend offers TNT Express and TNT Economy Express services as standard shipping options on its online store. S-Trend clients are able to enjoy S-Trend’s discounted TNT rates, which are often lower than standard air postage services. For large orders, other options such as sea freight are available. Please contact us if you would like to discuss alternative shipping options and costs.

Your custom made uniforms will be ready for shipping within 4 weeks from the date of order confirmation. Depending on the shipping service you select, shipping time varies between several days to several weeks.

Orders requiring pre-production samples will require additional time to cover the period between shipping of sample to approval of sample.

Urgent orders are possible from time to time. Please contact us to discuss your order.

Tax, Duty and Customs Charges

Please note that 10% GST will be added at Checkout for orders from Australia. For orders from other countries, any additional duty or custom charges applicable in the destination country are payable by the recipient.

Payment

All prices are shown in Australian Dollars (AUD) unless explicitly stated otherwise.

You can pay by credit card or direct deposit into our bank account. Credit card payments are processed by E-way, a secure, reputable and independent payment gateway.

50% of payment is required on placement of your order. The balance is payable prior to dispatch.

Returns

As all of our products are custom made, we cannot accept returns or offer refunds. However, if the product is faulty or has a defect, we will replace the uniform free of charge. Please note that any defects need to be reported to S-Trend within 3 days of receipt of your order. We will do our best to resolve the problem.

Disclaimer

S-Trend has, in preparing information on this website, including computer generated product illustrations and photographs, taken reasonable measures to ensure that the information contained therein is true and accurate, but accept no responsibility and disclaim all liability in respect of any errors, inaccuracies or misstatements contained herein. S-Trend offers the option for pre-production sample approval prior to bulk production of all orders. We encourage you to select this option, especially for first-time orders, to ensure all preferences and requirements are met.

Wholesale Pricing

Wholesalers can contact S-Trend to discuss wholesaler-level pricing.